COVID-19 Customer Update

Updated – 6th January 2021

Following the Prime Minister’s announcement of a new national lockdown on January 4th 2021, we can confirm that construction sites, Marketing Suites and Show Homes are allowed to remain open with full health and safety measures in place.

Our Marketing Suites and Show Homes will be open for pre-booked appointments only and visitors will be required to wear a face covering at all times. You’ll find contact details for our Sales Advisors on the development page of this website. Property viewings and house-moves are still permitted and the latest government guidance can be found here: www.gov.uk/guidance/national-lockdown-stay-at-home.

We’ll be pleased to answer any questions you may have over the telephone, via email, or in person once you’ve booked an appointment.

In the meantime, you can do your research from the comfort of your own home by viewing our virtual tours, videos and floor plans available on this website.

Please be reassured that we will continue to do our very best to support your home move during this challenging time. If you have any questions, please get in touch with one of our team via 01803 618688.

Viewings by appointment only

We’re pleased to invite customers to view our Show Homes or Marketing Suites by booking an appointment with one of our Sales Advisors. To do this, please use the contact details for the development you’re interested in visiting, which can be found on our website.

In line with HBF guidance, to ensure the safety and welfare of visitors, staff and contractors on site, we will insist on a by-appointment only system and face coverings must be worn at all times. Please ensure you remain at a social distance at all times and use the hand sanitising facilities available.

We will continue to monitor government guidance on COVID-19 precautionary measures and review our protocols accordingly.

For more information, take a look at our COVID-19 FAQs here.