Homeowner Guides

We have produced a set of informative videos and step-by-step guides to show you how to check, fix or turn off appliances in your home.

Please note: If your home is fitted with an air source heat pump or connected to a district heating system you will find appliance guidance in your homeowner manual.

How to bleed your radiator 

View the step-by-step guide here.

How to repressurise your boiler

View the step-by-step guide here.

How to check if a fuse has tripped 

View the step-by-step guide here.

How to turn off and isolate your water supply 

View the step-by-step guide here.